Isabel Amengual started the company back in 1967 in St Thomas. Over the course of 26 years, she opened distribution facilities on Caribbean islands including St Thomas, St Croix, and Anguilla. Each facility has gone through upgrades and renovations to establish Merchants Market as the leading and largest broad line distributor with warehouse space in the USVI and Leeward Islands.
In December of 2013, the Merchants companies were bought by Clare Holdings. New ownership made a significant investment in the facilities, delivery equipment and information systems and made a commitment to operational best practices aimed at bringing more value to our customers and raising the level of customer service.
Strategically located within the Port of Palm Beach, Merchants services not only their distribution centers and distribution partners on Tortola and Virgin Gorda, but many direct customers throughout the Caribbean. Experts in procurement and logistics, we can provide food storage and consolidation services (FCL and LCL) as well as all product documentation services.
With an experienced team with over 100 years expertise in procurement and logistics, our concentration on quality products and service has earned the company loyalty and trust from its customers and its vendors. Customers know they can depend on the stable, dedicated and experienced staff, many of who have more than a decade of service as part of the Merchants family. In addition to EXCELLENT service and QUALITY products, we are a “one-stop shop” providing over 10,000 frozen, chill, and dry items from well known, trusted brands.
what our island distribution customers are saying
As a long standing customer we appreciate the convenient service given to us by the staff at Merchants Market. The new Web ordering service makes it easy to place my orders for early morning delivery which is a plus. They offer a great variety of product options and quality products . We appreciate the friendly staff, efficient service and HOT DEALS! 😉
I would like to take this opportunity on behalf of Zemi Beach House and Spa to express our delight in the service received to date from the Merchants Anguilla family as it relates to the delivery and the quality of product. Special mention must be made of the entire team effort to please us on a daily basis, from the General Manager Mr. Williams who is always ready to find a solution, to Rebecca our Front Line Agent , the other Office Staff and the Delivery Team (Men) who we see and interact with on a daily basis… great energy…great team work. We at Zemi continue to look forward to this high level of service from our Merchants Anguilla family team as we continue to partner in delivering quality products and service to our end users both internal and external customers. Let the flame continue to glow Service, Service and more quality Service.
I’ve been with Merchants Market since day one of opening my restaurant. Feels more like I’m doing business with a partner rather than a vendor.
We are very happy with the products and customer service Merchants Market provides our restaurant and staff. Our sales representative is always available to answer any questions and make things happen. We have a great friendship and partnership together. Merchants warehouse consistently delivers quality products and always arrives with our orders in a timely manner. We are a customer of around 20 years now, and we trust Merchants Market as our supplier. Thank you everyone at Merchants…we love you!
The experienced and knowledgeable staff make it easy to fill my orders for my menu and special events at my restaurant. They make it convenient to place orders whether by phone or by email. The service and daily deliveries right to our restaurant are a plus. I also love the fact that they keep customers up to date with new items and trends in the market.
Merchants Market has stepped up their service level! The management and sales team go out of their way to help me whenever I need it. I have never had this kind of service from any distribution company on St Croix.
For the big efforts you do like delivering my food orders in your personal vehicle. Thank you very much Simba!
In the ultra-hectic life of a Chef, it is so refreshing to have that kind of customer service just a phone call away.
Consistent Customer service doesn’t happen by accident. Thanks Simba!